Frequently Asked Questions
Roofing questions usually show up at the worst possible time – after a stain appears on the ceiling or a shingle lands in the yard. Below are the questions Burbank homeowners ask us most often, answered directly so you can decide what to do next. If your question isn’t here, call us at (866) 705-2978 and we’ll talk it through.
Pricing & Estimates
How much does roofing service cost in Burbank?
Roof repair in Burbank typically runs $350 to $1,800 depending on how much damage exists, while a full asphalt shingle replacement on a typical Burbank home generally falls between $14,000 and $26,000. Small fixes like a chimney flashing reseal or a handful of replaced shingles often land at the low end, and larger repairs involving decking or multiple penetrations climb from there. Tile and metal systems price higher because of material cost and labor intensity. Every number depends on your roof’s pitch, square footage, and access, which is why we measure before we quote. Call (866) 705-2978 for a free estimate – we give you actual figures, not a range pulled from a website.
Do you offer free estimates?
Yes, Marquis Roof Repair provides free estimates on repairs and replacements. We inspect the roof, document what we find with photos, and explain the options in plain language. There’s no charge for that visit and no obligation to book work afterward. If a two-minute repair is all you need, we’ll tell you that on the spot.
What does a roofing estimate actually include?
A Marquis estimate covers labor, materials by brand and product line, tear-off and disposal, permit costs where required, and a line for any unforeseen decking repair we can see at inspection. We itemize rather than bundle everything into one lump figure, so you can compare products side by side. Because we install across seven manufacturer lines – GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral – we can price the same roof at different material tiers and let you choose. Manufacturer warranty terms vary by product line, and we lay out which coverage applies to each option.
Is it cheaper to repair my roof or replace it?
Repair is usually cheaper when the damage is isolated – one flashing detail, a small section of field shingles, or a single failed vent boot. Replacement makes more financial sense when the roof is near the end of its service life or when repairs pile up across multiple areas. We investigate before we recommend, which means you get a diagnosis first and a replacement quote only if the roof genuinely calls for one. In Burbank’s sun-heavy climate, a 20-year-old asphalt roof that’s been baked through several record summers often reaches that tipping point. We’ll show you the evidence and let you decide.
Do you require a deposit?
For repair work, no deposit is typically needed – we complete the job and invoice at the end. Larger replacement projects may involve a materials deposit, which we’ll state clearly in the written estimate. Payment methods we accept include check, major credit cards, and standard financing options on qualifying replacement projects. Ask about current terms when you call.
Service & Scheduling
Do you offer emergency roofing service?
Yes, we handle urgent roof problems including active leaks, storm damage, and wind-lifted shingles. When water is coming into your home, the priority is stabilization – stopping the intrusion and preventing further damage – before any permanent repair. Call (866) 705-2978 and describe what you’re seeing; we’ll tell you what to do immediately and when we can get there. Burbank’s dry-season heat and the occasional winter storm both generate their share of roof calls, and we treat active leaks as time-sensitive.
How fast can you respond?
We aim to respond to scheduling requests within one business day, and urgent leak calls get priority. Response time depends on the season and current workload – after a major storm, demand spikes across the whole region. When you call, we’ll give you an honest window rather than an optimistic one. The number is (866) 705-2978.
Can you come out today?
Same-day appointments are often possible for urgent issues, especially active leaks or damage that risks interior water intrusion. It depends on the day’s schedule and where our crews are working. Call early and we’ll do what we can to fit you in – (866) 705-2978.
What areas do you serve?
Marquis Roof Repair serves Burbank and the surrounding communities, including nearby neighborhoods and cities throughout the region. If you’re unsure whether your address falls within our service area, call (866) 705-2978 and we’ll confirm in a minute. We keep our coverage focused rather than stretching crews thin across a huge territory.
How long does a roof repair take?
Most repairs finish in a single visit, ranging from an hour for a simple flashing fix to a full day for larger section replacements. Roof replacement timelines are longer – typically one to three days for most asphalt shingle homes, more for complex tile or metal systems. We’ll give you a realistic schedule in the estimate.
Licensing, Warranty & Trust
Are you licensed and insured?
Yes, Marquis Roof Repair is state-licensed and carries insurance. We can provide current licensing and insurance documentation on request before any work begins. Ask for it – any legitimate roofer should hand it over without hesitation.
Do you guarantee your work?
Yes, we stand behind our workmanship, and the products we install carry manufacturer warranties as well. Warranty coverage varies by product line, which is one reason our multi-brand setup matters – the seven manufacturer lines we install each carry different warranty terms, and we explain what applies to your specific roof before you commit. Workmanship coverage and material coverage are two separate things, and we’ll walk you through both.
What payment methods do you accept?
We accept check and major credit cards, and financing is available on qualifying replacement projects. Repair invoices are typically due on completion. Ask about current financing terms when you call – they change with lender programs.
Why does it matter that you install seven brands?
It matters because your recommendation shouldn’t depend on what a contractor has sitting in the warehouse. Marquis installs GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral – seven manufacturer lines that cover different price points, profiles, and performance characteristics. That breadth means we can match a material to your roof’s pitch, the local climate, and your budget rather than steering you toward a single-brand inventory. You get real choices instead of a forced fit.
What is the Marquis standard?
It’s our internal bar for craftsmanship and jobsite conduct, and the name carries it. We keep the site clean, protect landscaping, and install to manufacturer specifications so warranty coverage stays intact. You’ll see the difference in details most homeowners never notice until something fails – properly layered underlayment, correct nailing patterns, sealed penetrations. Built to the Marquis standard isn’t a slogan; it’s the reason we investigate before we recommend and the reason we don’t cut corners on the parts of the roof you can’t see.
Specific Services
Do you handle roof repair?
Yes, roof repair is our specialty – the name leads with it. We fix leaks, replace damaged or missing shingles, repair flashing at chimneys and vents, address storm and wind damage, and correct failed seals around penetrations. We diagnose the actual source before quoting, because a ceiling stain and the point of entry are frequently in different places. For details on our repair process, see Roof Repair in Burbank.
Do you handle roof replacement and installation?
Yes, we install full roof replacements from tear-off through final ridge cap. The process starts with an inspection, moves through material selection across our manufacturer lines, and ends with a walkthrough and warranty documentation. Whether you’re replacing an aging asphalt roof or upgrading to tile or metal, we handle the whole scope in-house – from first inspection to final shingle.
Do you handle metal roofing?
Yes, metal roofing is one of the systems we work with. Metal performs well in Burbank’s climate – it reflects heat, holds up to sun exposure, and lasts considerably longer than asphalt when installed correctly. Installation details matter enormously with metal: expansion and contraction, fastener choice, and panel attachment all affect long-term performance. We install to manufacturer specs so the warranty holds. Ask us to price metal against asphalt for your roof.
Do you handle tile roofing?
Yes, we repair and install tile roofing, including clay and concrete tile systems. Tile is unforgiving of poor technique – broken tiles from careless foot traffic, improper underlayment, and incorrect fastening all cause leaks that show up years later. On repairs, we match replacement tiles to the existing field as closely as available stock allows. Boral is among the tile lines in our portfolio, which helps with sourcing the right match.
Do you offer roof inspections?
Yes, inspection is a standalone service we offer, not just a step buried in a replacement quote. A Marquis inspection covers the field shingles, flashing details, penetrations, valleys, and visible decking condition, documented with photos so you can see what we see. If your roof is fine, we’ll say so – inspections are how homeowners avoid paying for work they don’t need. If there are issues, you get a prioritized list from urgent to watch-and-monitor.
What’s the step-by-step process if I call Marquis Roof Repair?
Here’s how it works from first call to finished roof:
- Call and describe the issue. We ask what you’re seeing – a stain, a missing shingle, a leak, storm damage – and schedule an inspection.
- We inspect and document. Our team examines the roof and photographs the findings, including areas you can’t see from the ground.
- We diagnose and explain. We tell you what’s failing, why, and whether it calls for repair or replacement. No pressure to oversell.
- You get a written estimate. Itemized by labor, material, and product line, with warranty terms spelled out for each material option.
- We schedule the work. Repair visits are usually quick; replacements get a defined start date and expected duration.
- We complete the job and walk it with you. Final inspection together, jobsite cleaned, warranty documentation in hand.
Practical Roofing Questions for Burbank Homeowners
How do I know if my roof needs repair or replacement?
Age, extent of damage, and how many separate problems exist all point toward the answer. A roof with one leak in an otherwise sound field is a repair candidate. A roof with multiple failing areas, curling shingles across the surface, and visible decking issues is usually a replacement conversation. Our full-lifecycle scope means we can quote either honestly – we’re not limited to selling one or the other. Start with the home page to see how we frame the full service range, then call for a diagnosis.
Can you match my existing shingles?
Usually, yes, within the limits of what’s still in production. Because we install across GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, our odds of matching an existing profile and color are good – better than a single-brand roofer’s. Some discontinued colors can’t be matched exactly, and in those cases we’ll show you the closest current option so you can decide.
What should I do right now if my roof is leaking?
Move valuables away from the leak, place a bucket under the drip, and if water is pooling against the structure, call us immediately at (866) 705-2978. Don’t climb onto a wet roof – wet surfaces and sloped planes are exactly where injuries happen, and roof work is dangerous enough for trained crews with proper fall protection. We’ll stabilize the leak and schedule the permanent repair.
Does Marquis Roof Repair handle gutters or siding?
No, we’re a roofing specialist. Our three core services are roof inspection, roof repair, and roof replacement – we don’t take on general contracting work outside that scope. If you need gutter or siding help, you’ll want a separate contractor for that scope. Staying focused on roofing is part of why our diagnostic work is sharp.
Why is a roof leak so hard to find sometimes?
Water travels. It enters at one point, runs along framing or decking, and shows up somewhere else entirely – often feet away from the actual breach. That’s why we treat every repair as a diagnostic job, tracing the water path rather than patching whatever’s directly above the stain. A ceiling stain tells you water is getting in; it doesn’t tell you where. The right fix starts with finding the real source. Learn more about our method on the roof repair service page.
Have a question we didn’t cover? Call Marquis Roof Repair at (866) 705-2978.